Like some of the other telecoms that provide prepaid wireless service, TracFone is a subsidiary of a larger company. ...
TracFone Wireless Prepaid Plans
Like some of the other telecoms that provide prepaid wireless service, TracFone is a subsidiary of a larger company. Unlike those competitors, TracFone’s parent company is not based in the United States. Rather, the company is an offshoot of América Móvil, the largest telecommunications provider in Mexico. Headquartered in Miami, TracFone has a large presence throughout the country, as their prepaid cell phone service maintain a pretty high profile within retail stores. And based on the service packages that they offer, it would appear that their primary consumer target may be the consumer that is looking to use his or her cell phone in a limited capacity.
TracFone offers three basic monthly plans to their customers, dubbed Value Plans. They are as follows:
- $9.99 per month for 50 minutes of airtime.
- $19.99 per month for 100 minutes of airtime.
- $29.99 per month for 150 minutes of airtime.
There are no other whistles and bells to any of these plans, except to state that they all average out to a $.20 per minute rate. In the event that a consumer needs additional minutes during the month, he or she can buy them in either 50 or 100 minute increments at the price of $.20 per minute.
Daily Rate Plans
Rather than selling daily rates like most telecoms that provide prepaid wireless service do, TracFone offers blocks of airtime that could last for either 90 days or a full year. Like most items purchased in bulk, the more you buy at once, the more you will save over time. TracFone offers a half-dozen of these options, and they start as low as $19.99 for an hour of airtime, which would then need to be used within 90 days. While this translates to a monthly expenditure of just $6.67 per month – a nice price for those who don’t use their phone on an extensive basis – it does translate to a whopping $.333 per minute. The company also offers a few Double Minutes cards at various prices that, when purchased, can double the amount of minutes a consumer has on his or her card.
The features TracFone offers are relatively basic in nature. They include CallerID, voice mail, local calling, and domestic long distance calling. Tracfone does offer some data services on their mobile devices, and their usage essentially costs airtime on the Value Plans, though it should be noted that the airtime charged is based on the amount of airtime a consumer purchases.
TracFone does not charge any domestic roaming fees on their mobile devices. They also do not charge any activation fees.
Like most prepaid cellular phone services, the selection of phones that are offered by TracFone is on the sparse side. However, the company does do a serviceable job of keeping the prices on the phones offered relatively low. As a result, a lot of the phones come with an airtime plan that either makes the phone dirt cheap, if not completely free.
Help & Support
TracFone’s customer support staff can be reached by phone or e-mail. However, some users have found the company’s customer support to be lacking in knowledge and attentiveness in comparison to the competition. Their company website does contain product information and a sizable FAQ section, albeit the layout is a touch convoluted.
TracFone’s services may not be the best fit for consumers who are looking to use a cell phone on a regular basis. However, the various packages offered by the company may be an ideal fit for consumers who plan on using their phone sparingly.